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How To Close A Nintendo Account When Someone Dies

All the information you'll need to close a Nintendo account.

Service: Nintendo is a gaming and entertainment platform that makes downloadable games, music, movies and other content available for sale along with a customer loyalty program.

How To Close An Account: Nintendo offers two ways to disable an account—deactivation and deletion.


1. Log in to the Club Nintendo web site.

2. At the upper right-hand corner of the screen, select “Accounts & Coins.”

3. In the "Family Account" box on the right side of the screen, locate the name of the person you want to deactivate and click "Edit."

4. Select "Deactivate this person's account."

Note: Deactivated members will still show up in the Family Account, but will be unable to log in.


To delete an account, you will need to contact customer support (800-255-3700).

Required Information

  • Username
  • Password

Nintendo official page on deactivating an account.

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