Primary Goal of this Step
After someone has experienced a loss, you should determine the most appropriate way to contact him or her to express your condolences.
In general, if you feel like you'd like to reach out to the bereaved to offer your sympathies, you should. There really is no wrong way to let someone know he or she is in your thoughts. (If you'd like to reach out because you’re looking for information from the bereaved, such as service details, reach out to someone else who might know.)
Important Tasks: Contact the Bereaved
Reach out to the bereaved to let them know you are thinking of them
How and when you reach out will likely depend on how close you are to the bereaved.
How well do you know the bereaved?
- Close friend or relative: Call or text immediately, find a time to visit the bereaved at home, and continue to stay in touch on a daily basis.
- Casual friend or extended friend: Send an email or text immediately and follow up after the funeral.
- Colleague or acquaintance: Send an email or handwritten note immediately.
- Friend of a friend: Send an email or handwritten note at your convenience.